Valuing differences creates a work environment where people can and want to do their best. Working effectively in this diverse world starts with self-awareness—considering how you handle bias, poor treatment, and conflict, and demonstrating that you value others. To be effective, you will not ignore the differences—you will understand, embrace, accommodate, and encourage them. Valuing differences will help you learn and benefit from the wealth of knowledge and experience that diversity brings. It opens doors to new ways of thinking and new opportunities for building the success of the organization.
Recognizing the value that different perspectives and cultures bring to an organization

You show this competency when you:
- Seek to understand different perspectives and cultures
- Contribute to a work climate where differences are valued and supported
- Apply others’ diverse experiences, styles, backgrounds, and perspectives to get results
- Are sensitive to cultural norms, expectations, and ways of communicating
How to develop this competency:
Part of being human is having biases and making assumptions, and these processes may be conscious or unconscious. Recognize your biases, consider how this impacts the workplace, and ask yourself what about that person causes you to treat them differently. Get to know these people, understand them, work with them, and look beyond your preconceptions. Find ways to ensure that your behavior fully supports all of those around you, not just those you feel comfortable with.
It’s easy to develop a one-track mind when working on a challenging project with tight deadlines. You likely seek out your usual go-to people who have helped you in the past and you can trust. This can be limiting. You are relying on the same people, same perspectives, and same experience. Get others involved. Ask for their input and perspective. Give others exciting development opportunities. Innovation arises from multiple perspectives. Inclusion happens when all are invited to contribute.
Resources
- Video: TED Talk: 3 Ways to Be a Better Ally in the Workplace
- LinkedIn Learning: IU Staff Core Competency - Values Differences
- Tool: Bias Interrupters
- Book: Leading with Cultural Intelligence: The Real Secret to Success by David Livermore