Employee Assistance Program (EAP)

SupportLinc Employee Assistance Program (EAP)

Life can throw a lot your way. IU offers free, confidential support through the SupportLinc Employee Assistance Program (EAP) to help employees and their household members with stress, anxiety, grief, work-life balance, and more.

Licensed care advocates can provide short-term assistance with these issues and more, while also connecting you with ongoing care as needed.

Services available to you

Available to all eligible IU affiliates

SupportLinc services are available at no cost, and include (but aren’t limited to):

  • 24/7 telephone access to licensed care advocates who can address your immediate needs, determine the appropriate level of care, and refer you to a provider for ongoing treatment, if necessary
  • Up to six face-to-face counseling sessions per presenting issue per year (in-person or virtual)
  • Access to SupportLinc’s website and mobile app
  • Expert referrals for local service providers, including child and elder care, home repair, pet care, housing needs, and more
  • Financial and legal planning support and consultations

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Support for supervisors and managers

As a leader, it’s important to maintain the safety and productivity of your workplace. But it can be difficult to help an employee when you suspect a mental health concern is impairing their job performance. SupportLinc EAP can help in these types of situations.

Along with the services available to employees and household members, SupportLinc also offers expert resources, training, and consultations for a variety of organizational concerns such as:

  • Managing conflict among employees
  • Talking with employees about behavior or performance issues
  • Strategies for difficult conversations
  • Management consultations, training, and toolkits

Access resources for leaders

Eligibility

You have access to SupportLinc services at no cost to you if you are any of the following:

  • An IU employee
  • A medical or optometry resident
  • A student academic appointee (SAA)
  • A fellowship recipient

SupportLinc services also cover everyone living in your household, whether they’re enrolled in an IU medical plan or claimed as a tax dependent or not. That means your children (even if they’re away at college) and elderly parents living with you are also eligible.

Confidentiality

SupportLinc upholds strict confidentiality standards. Nobody, including Indiana University, will know you have accessed the program unless you specifically grant permission or express a concern that presents SupportLinc with a legal obligation to release information.

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