Testing and tracking your blood glucose levels can be a costly and time-consuming manual process. At IU, you have access to Teledoc Health—a tool to help you get access to a connected meter, unlimited strips, personalized insights, and live support to assist with out-of-range readings—all at no cost to you.
Take control of your diabetes with Teledoc Health
Teledoc Health’s offerings
Teledoc Health provides you with tools, personalized insights, and expert support to help you manage your diabetes effectively. Here’s what’s included:
- Connected meter: A cellular-connected glucometer that automatically uploads your blood glucose readings and provides real-time feedback. Charger, carrying case, and lancing device included.
- Unlimited supplies: Unlimited test strips and lancets delivered right to your door.
- Personalized insights: Real-time trends, tips, and personalized insights based on your readings.
- Expert support: Access to Certified Diabetes Educators, including real-time support for extreme high and low readings.
- Mobile app: Easy access to your blood glucose log and charts that you can share with your provider or care team. Features include reminders for self-care tests, exams, and supply reorders, plus the ability to notify loved ones about abnormal readings.
Yes. Insulin pumps do not require a specific meter for them to function as designed. There are some insulin pumps that are integrated with specific meters so that the blood glucose reading can be automatically sent from the glucometer to the pump, however, insulin pumps allow for manual entry of blood glucose values from stand-alone meters such as the Teledoc Health meter.
You will continue to use your current methods for obtaining supplies specific to your insulin pump, but you can join the Teledoc Health Program and use the Teledoc Health meter and receive the blood glucose checking supplies as a part of the program.
Yes. You can use the Teledoc Health glucometer for your stand-alone glucometer readings and take advantage of receiving the blood glucose checking supplies, support, tools, education and other benefits of the program.
If you choose not to use the meter, you still have full access to all of the diabetes management products Teledoc Health® offers (meter, coaching, free test strips/supplies, data).
Eligibility and enrollment
You are eligible for Teledoc Health if you are enrolled in an IU-sponsored medical plan and living with Type 1 or 2 diabetes. You must be one of the following:
- A full-time (75% FTE or greater) appointed academic or staff employee, or a medical or optometry resident
- A spouse and/or child age 13 or older
Enrollment in the program is voluntary—if you choose not to enroll, you will continue to have the same medical and pharmacy coverage for all of your diabetes-related care as you have had in the past.
How do I get started with Teledoc Health?
Use the registration code “IU” online or call Teledoc Health member support at 1-800-835-2362.
What to expect after I enroll
After you enroll, you will receive a welcome kit and access to the member website and mobile app.
- The welcome kit will arrive at your home by mail a few days after enrollment and will include your new Teledoc Health glucometer, a charging cord for the meter, test strips, a lancing device and supply of lancets, a carrying case, and instructions to get you started.
- You will have access to the Teledoc Healthmember website where you can personalize the program, access your readings, order supplies, and more.
- You will also be able to download the Teledoc Health app for convenient access to your blood glucose log, charts, tools, and other useful information.
Re-ordering strips and lancets
Supplies are shipped right to your door. You can re-order supplies in any of the four ways:
- Online, through the member website
- Through the Teledoc Health glucometer
- In the Teledoc Health mobile app
- Call the Teledoc Health member support team at 1-800-835-2362
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