Need to see a doctor, therapist, or dentist but can’t make it to an office? Telehealth lets you visit with a provider from anywhere you have a phone or computer with a webcam. It’s convenient, simple, and confidential.
Medical, mental health, or dental telehealth visits are included with your IU-sponsored medical and dental insurance.
LiveHealth Online is Anthem’s telehealth platform that allows IU medical plan members to connect with a provider from your computer or mobile device.
LiveHealth Online offers these types of care:
This option is best for urgent medical needs that are not life-threatening. The doctor can assess your condition, provide treatment options, and send a prescription to the pharmacy if needed.
Consult with a board-certified allergist to assess your allergy symptoms and receive a treatment plan, including prescriptions, if needed.
You can also receive exclusive coupons for allergy relief products, an educational guide, and special access to an allergy app which can help you keep track of the pollen counts in your area.
Board-certified dermatologists can treat nearly 3,000 conditions of the skin, hair, and nails.
When booking your appointment, describe the reason for your visit and upload any photos of the affected area. A dermatology specialist will provide a diagnosis, treatment plan, and a prescription, if needed.
Discuss your sleep concerns with a board-certified sleep specialist.
Video therapy visits with a therapist or psychologist are available for various mental health concerns. This service is available by appointment.
You can meet with a board-certified psychiatrist for medication management or concerns such as stress, anxiety, depression, and more. This service is available by appointment.
To schedule an appointment based on a particular date, select Choose by Date. To schedule an appointment by provider, select Choose by Provider.
To have a visit for your child, create your own account first and add any children under the age of 18 to your profile when prompted. When you start a visit, you’ll be asked who the visit is for.
Important note: Any individuals over the age of 18 must have their own account with unique email address, due to privacy and security requirements mandated by the Health Insurance Portability and Accountability Act (HIPAA).
IU medical plan members have access to high-quality, affordable healthcare through Marathon Health—an easier, more convenient healthcare option for everything from screenings and prevention to chronic disease management and sick care.
Marathon Health offers these types of care virtually:
This option is best for urgent medical needs that are not life-threatening. The doctor can assess your condition, provide treatment options, and send a prescription to the pharmacy if needed.
Meet with a Marathon Health provider for management of conditions like Type 2 diabetes, hypertension, high cholesterol and adjust treatment plans via secure video visits.
Discuss mental health concerns you’re facing with a licensed provider, such as depression, anxiety, grief, trauma, or other mental/behavioral health conditions.
Speak with a licensed health coach about concerns such as diabetes, nutrition, stress management, tobacco cessation, etc.
Desktop: Log in to the Marathon Health Patient Portal
Phone: Call 866-434-3255
Cigna Dental Virtual Care provides 24/7 access to licensed dentists for urgent dental concerns.
This option is for urgent dental concerns when your primary care dentist is unavailable. The cost is $49 per visit, and it’s available 24/7.
To visit with a dentist, log in to MyCigna.com (you must connect to the portal via your MyCigna account in order to use the service without having to enter a payment method). Select the blue button to Talk to a Dentist, then select Connect.
Find answers to our top questions and learn how to get in touch if you can’t find what you need on our website.
INDIANA UNIVERSITYHUMAN RESOURCES
