Need to see a doctor, therapist, or dentist but can’t make it to an office? Telehealth lets you visit with a provider from anywhere you have a phone or computer with a webcam. It’s convenient, simple, and confidential.
Medical, mental health, or dental telehealth visits are included with your IU-sponsored medical and dental insurance.
Anthem LiveHealth Online is a telehealth service available to IU medical plan members that lets you connect with board-certified doctors, therapists, and other clinicians virtually from your smartphone, tablet, or computer with a web cam. Cost varies by service, which you’ll see before your visit begins.
LiveHealth Online offers the following services:
This option is best for urgent medical needs that are not life-threatening. The doctor can assess your condition, provide treatment options, and send a prescription to the pharmacy if needed.
Los médicos hispanohablantes están certificados por la junta de doctores americanos y están disponibles en cualquier momento, sin cita o largos tiempos de espera. Ellos pueden evaluar sus síntomas rápidamente, crear un plan de tratamiento y enviar recetas a su farmacia, si es necesario.
Consult with a board-certified allergist to assess your allergy symptoms and receive a treatment plan, including prescriptions, if needed.
You can also receive exclusive coupons for allergy relief products, an educational guide, and special access to an allergy app which can help you keep track of the pollen counts in your area.
Board-certified dermatologists can treat nearly 3,000 conditions of the skin, hair, and nails.
When booking your appointment, describe the reason for your visit and upload any photos of the affected area. A dermatology specialist will provide a diagnosis, treatment plan, and a prescription, if needed.
Video therapy visits with a therapist or psychologist are available for various mental health concerns. This service is available by appointment.
You can meet with a board-certified psychiatrist for medication management or concerns such as stress, anxiety, depression, and more. This service is available by appointment.
To schedule an appointment based on a particular date, select Choose by Date. To schedule an appointment by provider, select Choose by Provider.
To have a visit for your child, create your own account first and add any children under the age of 18 to your profile when prompted. When you start a visit, you’ll be asked who the visit is for.
Important note: Any individuals over the age of 18 must have their own account with unique email address, due to privacy and security requirements mandated by the Health Insurance Portability and Accountability Act (HIPAA).
Faculty, staff, and family members enrolled in an IU employee medical plan have access to the Marathon Health network of employee health centers. These centers offer affordable, high-quality healthcare including sick visits, mental health counseling, primary and preventive care, and labs all in one convenient setting. There are 19 health centers across Indiana and nearly 100 more locations in other states.
Along with in-person care, Marathon Health also offers virtual visits for:
This option is best for urgent medical needs that are not life-threatening. The doctor can assess your condition, provide treatment options, and send a prescription to the pharmacy if needed.
Meet with a Marathon Health provider for management of conditions like Type 2 diabetes, hypertension, high cholesterol and adjust treatment plans via secure video visits.
Discuss mental health concerns you’re facing with a licensed provider, such as depression, anxiety, grief, trauma, or other mental/behavioral health conditions.
Speak with a licensed health coach about concerns such as diabetes, nutrition, stress management, tobacco cessation, etc.
Desktop: Log in to the Marathon Health Patient Portal
Phone: Call +1-866-434-3255
Cigna Dental Virtual Care provides 24/7 access to licensed dentists for urgent dental concerns.
This option is for urgent dental concerns when your primary care dentist is unavailable. The cost is $49 or less per visit, and it’s available 24/7.
Smart Scan is a new, free oral health screening for Cigna Dental members. Using your smartphone, Smart Scan guides you through taking a series of photos of your teeth. Those images are reviewed by AI and a licensed, in-network Cigna dentist to assess your current oral health. After you receive your results, you can seamlessly schedule a teledentistry visit with an in-network dentist or get a referral for an in-person appointment if follow-up care is needed.
Log in to MyCigna.com and select the Virtual Care option, then Connect, then select the option to visit a dentist or start your SmartScan session. You must initiate your visit through your MyCigna account to use the service without entering a payment method.
Find answers to our top questions and learn how to get in touch if you can’t find what you need on our website.
INDIANA UNIVERSITYHUMAN RESOURCES
