24-hour Nurse Line

Get expert health advice without the wait

Need expert health advice now? IU provides access to a 24-hour nurse line to help guide you when you’re unsure about the next steps for your health issues.

If you’re covered under an IU-sponsored medical plan, you can immediately access registered nurses for non-emergency health concerns and questions.

Talk to a registered nurse now

Call 800-337-4770 to speak with a nurse about the health concern or symptom you’re experiencing.

About the 24-hour nurse line

The 24-hour nurse line does not replace a doctor’s care and is not designed to address emergency situations.

  • Voluntary and confidential: Choosing to use this service is entirely up to you. Any information you share remains confidential and is protected under HIPAA privacy laws, just like at your doctor’s office.
  • Who can use it: This service is available to IU employees, medical and optometry residents, student academic appointees, fellowship recipients, and their dependents enrolled in an IU-sponsored medical plan.

Examples of questions for the nurse line:

  • Will my new prescription interact with over-the-counter allergy medicine?
  • I stepped on a nail. Will the tetanus shot I got 10 years ago protect me?
  • My child has a fever and red, itchy spots. Should I take her to the doctor?
  • The tick bite on my leg looks strange. Should I see a doctor?
  • I’m having stomach pain. Should I go to the emergency room?

Can’t find the information you’re looking for?

Find answers to our top questions and learn how to get in touch if you can’t find what you need on our website.

Ask HR