Manage Benefits

Making changes to your retiree benefits

Whether you've recently retired or have been retired for years, there may be times when you need to update your benefits. From changing your beneficiaries to adjusting your medical coverage, Indiana University provides resources to help you manage your retiree benefits and keep your information up to date.

If you're still in the planning phase, follow the links below to learn about retiree status eligibility and explore steps you can take now to plan for retirement.

Check your retiree status eligibility     Plan for retirement

Change your address or contact details

If you change your mailing address or other contact information, it’s important to notify our office so you continue receiving important benefits, insurance, and retirement plan communications.

Send your new address or contact information to askhr@iu.edu, or call +1-812-856-1234.

To update your address or contact information over the phone, contact Fidelity at +1-800-343-0860. To update your address online:

  1. Login to your Fidelity account at Netbenefits.com/Indiana
  2. Select Profile & Settings from the main menu.
  3. Select Personal Info.
  4. Select the appropriate section and enter your new address or contact details.
  5. Save your changes.

To update your address or contact information over the phone, contact INPRS at +1-844-464-6777. To update it online:

  1. Log in to your MyINPRS account.
  2. Under your name in the top right corner, select My Profile or Personal Information.
  3. Select the appropriate section and enter your new details.
  4. Save your changes.

Change your medical plan

You should notify our office as soon as possible if you or a covered dependent experience a change that could affect your retiree medical coverage, such as marriage, divorce, death, Medicare eligibility, or gaining or losing other health coverage.

It’s your responsibility to notify our office at askhr@iu.edu or +1-812-856-1234 within 30 days of any changes that will affect your eligibility or your dependent’s eligibility for coverage, including:

  • Changes in status such as, divorce, legal separation, change in disability status, or death of a covered individual
  • Gaining or losing other medical coverage

You can terminate your IU retiree medical coverage at any time by reaching out to our office at askhr@iu.edu or +1-812-856-1234. Keep in mind that once you terminate your IU coverage, you cannot re-enroll at a later time.

Change your beneficiaries

Your retiree life insurance plan and each retirement account has its own beneficiary designation. To ensure your benefits are paid according to your wishes, remember to review and update each account separately.

To update beneficiary information over the phone, contact Fidelity at +1-800-343-0860. To update your beneficiaries online:

  1. Log in to your Fidelity account at Netbenefits.com/Indiana.
  2. Select Accounts & Benefits under the IU logo.
  3. Select Update your beneficiaries.
  4. Select Edit next to the plan you wish to make changes for.
  5. Follow the prompts to add new beneficiaries or make changes to your current beneficiary’s personal information.
  6. Once you have made all of your desired changes scroll down and select the Save All button to submit your changes.

Update you beneficiaries by calling INPRS at +1-844-464-6777, or by following these instructions:

  1. Log in to your MyINPRS account.
  2. Go to My Account
  3. Click on the Beneficiaries tab
  4. Follow the prompts to review and update your beneficiaries

Update you beneficiaries by submitting a Beneficiary Designation Form to IU Human Resources at askhr@iu.edu or to the mailing address listed on the form.

Change your investments

You can review and update your investments at any time using these instructions:

  1. Log in to your Fidelity account at Netbenefits.com/indiana
  2. Under the Take action section, select Manage investments.
  3. Follow the online prompts to change and submit your investment elections.

If you are a PERF participant, you can change your Defined Contribution (DC) account investments by calling +1-844-464-6777, or by logging in to your MyINPRS account.

Customer service contacts

IU Human Resources

For questions or one-on-one consultations, contact askhr@iu.edu or +1-812-856-1234.

Fidelity

Website: netbenefits.com/indiana
Customer service: +1-800-343-0860
Appointments: Schedule online or call +1-800-642-7131
Call a consultant: +1-800-328-6608

PERF

Website: in.gov/inprs/
Customer Service: +1-844-464-6777

TIAA (legacy accounts only)

Website: tiaa.org/public
Customer service: +1-800-842-2252

Can’t find the information you’re looking for?

Find answers to our top questions and learn how to get in touch if you can’t find what you need on our website.

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