SupportLinc Employee Assistance Program (EAP)
What is SupportLinc?
SupportLinc Employee Assistance Program (EAP), administered by CuraLinc Healthcare, is a confidential resource that provides 24/7 access to professional counseling and referrals. SupportLinc’s licensed counselors can provide short-term assistance with issues such as:
- grief and loss
- substance abuse
- marriage and relationship problems
- depression
- work-related pressures
- stress and anxiety
Eligibility: Services are provided at no cost to benefit eligible employees, IU Residents, Graduate Appointees, Fellowship Recipients, and their spouse and dependent children living in the same household.
Services for Employees and Family Members
- Unlimited 24/7/365 telephonic counseling with a professionally licensed counselor
- Up to six face-to-face counseling sessions per issue, per year at no cost (sessions are held in-person or over secure video)
- Access to comprehensive content and tools through SupportLinc’s website and eConnect® mobile app (Case sensitive username: iu)
Learn more:
Website
Visit SupportLinc.com (Case sensitive username: iu) for the following content and tools:
- Access toolkits for resiliency, mindfulness, mental health first aid and meditation.
- Develop your skills through short educational modules.
- Search for dependent care, education, pet care, and other community resources.
- Discover thousands of audio and video lessons, articles, resource links, and self-assessment tools.
Note: For immediate assistance, call 1-888-881-LINC (5462)
eConnect Mobile App
Download the eConnect® mobile app for your Apple or Android device (Case sensitive username: iu) to access these resources and tools:
- Connect with a licensed counselor via phone, chat, text or email
- Request an assessment, appointment or call back
- View wellbeing topics in the Resource Library
- Schedule secure and confidential video counseling through Counselor Connect
- Boost your emotional fitness by exchanging texts, audio and video files with a ‘Textcoach’
Note: For immediate assistance, call 1-888-881-LINC (5462)
Work+Life Solutions
Call SupportLinc at 1-888-881-LINC (5462) for expert resources and referrals that help address just about anything on your to-do list, such as:
- child or elder care
- adoption
- pet care
- home repair
- education
- housing need
- and more!
Legal and Financial Resources
- Free Legal Services: The SupportLinc program provides free telephonic or (30-minute) face-to-face consultation with a local attorney.
- Free Financial Services: SupportLinc provides expert financial planning and consultation through SupportLinc’s network of licensed financial counselors.
Services for IU Supervisors and Managers
- Management Consultations: Help managers with ways to approach difficult situations and assist employees in need.
- Management Referrals: Assist employees whose work performance has declined due to personal problems or impairments.
- Crisis On-Site Response: Arrange for onsite counselors, in the event of a traumatic situation in the workplace.
Is it Confidential?
SupportLinc upholds strict confidentiality standards. Nobody, including Indiana University, will know you have accessed the program unless you specifically grant permission or express a concern that presents SupportLinc with a legal obligation to release information.
Connect with SupportLinc
Call for 24/7/365 assistance: 1-888-881-LINC (5462)
Website: SupportLinc.com (Case sensitive username: iu)
Email:
Mobile App: eConnect® for Apple | Android (Case sensitive username: iu)
Twitter: @SupportLinc
