Travel Coverage

Before traveling, it’s important to learn about the travel services available to you as an IU employee or medical/optometry resident, and to understand how your healthcare coverage works if you experience medical needs or emergencies while away from home.

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Emergency Travel Assistance

Assist America Program Guide
Assist America Program Guide

Your IU-provided Basic Group Life Insurance includes 24/7 access to Assist America, a program designed to help you prepare for trips and respond to emergencies while you are traveling. Please note that this is not travel insurance and it is not health insurance.

Services are available when employees, residents, or eligible family members (spouse and children through age 25) travel more than 100 miles from home or internationally for up to 180 days for business or pleasure. There is no cost for enrollment; however, any fees or costs for services received through the program are the responsibility of the participant.

Along with the benefits listed above, if you are a resident with the IU School of Medicine or Optometry, you may have additional emergency travel assistance benefits through your Disability Insurance. Visit the IU Resident Disability plan page for details.


Healthcare While Traveling

The information below is for employees, IU medical and optometry residents, and family members enrolled in IU-sponsored healthcare plans. Review each section to learn steps to take before traveling, how to access emergency or non-emergency care while traveling, and how pay for those services. Be sure to have an up-to-date copy of your health plan ID card(s) with you at all times while traveling.

Outside the U.S.

Within the U.S. (outside Indiana)


Frequently Asked Questions

For information on traveling for university business, visit the IU Travel Management Services website.