24-Hour Nurse Line

Need expert health advice without the wait? The 24-Hour Nurse Line is here for you. If you're covered under an IU-sponsored medical plan, this service offers immediate access to registered nurses for non-emergency health concerns and questions. It's the perfect resource when you're unsure about the next steps for your health issues.

Voluntary & Confidential: Choosing to use this service is entirely up to you. Any information you share remains confidential and is protected under HIPAA privacy laws, just like at your doctor's office.
Who Can Use It: This service is available to IU employees, medical and optometry residents, student academic appointees, fellowship recipients, and their dependents enrolled in an IU-sponsored medical plan.
How to Reach Us: Have a health question? Simply call 800-337-4770 to speak with a nurse about the concern or symptom you're experiencing.

The 24-Hour Nurse Line does not replace a doctor's care and is not designed to address emergency situations. If you have an emergency, call 911.

Examples of questions for the Nurse Line:

Will my new prescription interact with over-the-counter allergy medicine?
I stepped on a nail. Will the tetanus shot I got 10 years ago protect me?
My child has a fever and red, itchy spots. Should I take her to the doctor?
The tick bite on my leg looks strange. Should I see a doctor?
I’m having stomach pain, should I go to the emergency room?