24-Hour Nurse Line


Need expert health advice without the wait? The 24-Hour Nurse Line is here for you. If you're covered under an IU-sponsored medical plan, this service offers immediate access to registered nurses for non-emergency health concerns and questions. It's the perfect resource when you're unsure about the next steps for your health issues.

  • Voluntary & Confidential: Choosing to use this service is entirely up to you. Any information you share remains confidential and is protected under HIPAA privacy laws, just like at your doctor's office.
  • Who Can Use It: This service is available to IU employees, medical and optometry residents, student academic appointees, fellowship recipients, and their dependents enrolled in an IU-sponsored medical plan.
  • How to Reach Us: Have a health question? Simply call 800-337-4770 to speak with a nurse about the concern or symptom you're experiencing.

The 24-Hour Nurse Line does not replace a doctor's care and is not designed to address emergency situations. If you have an emergency, call 911.

Examples of questions for the Nurse Line:

  • Will my new prescription interact with over-the-counter allergy medicine?
  • I stepped on a nail. Will the tetanus shot I got 10 years ago protect me?
  • My child has a fever and red, itchy spots. Should I take her to the doctor?
  • The tick bite on my leg looks strange. Should I see a doctor?
  • I’m having stomach pain, should I go to the emergency room?