Form I-9 & E-Verify Training & Support

The documents and guides here will help you initiate and monitor Form I-9s.

Form I-9 User Training

GryphonHR Training Guides

Employee Guides

User Guides

HireRight Training Guides
(Legacy I-9 System – Used Prior to 3/4/24)

User Guides

Federal Resources and Training Guides

Frequently Asked Questions

General Questions

How do I access HireRight/GryphonHR?

Departments are responsible for completing Form I-9 and initiating background checks for each employee they hire. Departments should identify a HireRight/GryphonHR Standard User who needs access to the HireRight/GryphonHR platform to initiate Form I-9s and background checks. New users are required to take the Form I-9 Compliance training prior to receiving access to the system. Requests to add a HireRight/GryphonHR user must be made by a department manager or campus HR/Academic office.

Submit a I-9/E-Verify & Background Checks Systems Access Request Form

For existing users, HireRight/GryphonHR I-9 and background checks can also be reached through One.IU or the link below. Use the account dropdown in the upper right-hand corner of HireRight to toggle between I-9s and Background Checks.

Access HireRight

Who needs to complete Form I-9?
  • New employees working in the US who have accepted an offer
  • Rehires with more than a 1-day break in service who do not have an I-9 in GryphonHR

Tip: Use the Employee Active Jobs Lookup tool in the HRMS app through One.IU to determine if an employee has an active job.

NOTE: Volunteers and unpaid interns do not need to complete a form I-9

How do I initiate an I-9 in GryphonHR?
Who do I contact if I have any issues with HireRight or GryphonHR?

Contact IUHR Policy & Compliance at

Section 1

How does the new hire complete Section 1?

The following guides are written to walk new hires through Form I-9 Section 1

Section 2

How do I complete Section 2 in GryphonHR?
Where can I find the document numbers on documents provided by international employees?

Please use the information in the I-9 Documents – Reference for the answer.

Can a restricted Social Security card be used as a list C document?

No.

Only an unrestricted Social Security Card is an acceptable List C document. Unrestricted Social Security cards are only issued to US Citizens, and individuals who are lawfully admitted to the US on a permanent basis such as a Permanent Resident.

Individuals who are Aliens Authorized to Work typically can only receive a restricted Social Security Card. Restricted Social Security Cards contain a note on the front of the card stating either VALID FOR WORK ONLY WITH DHS AUTHORIATION, VALID FOR WORK ONLY WITH INS AUTHORIZATION, or NOT VALID FOR EMPLOYMENT. These Social Security Cards are not an acceptable document for the Form I-9. The individual must provide alternative documentation for the Form I-9.

Do all work authorization documents have to be verified in person?

No. They can be completed in person or remotely.

Do all rehires need to complete a new I-9?

No. If there has been more than a 1-day break in service, and they have a completed I-9 in GryphonHR already, you can use Supplement B to add the new hire date and update employment documentation if needed. 

If there has been more than a 1-day break in service, and they do not have an I-9 in GryphonHR, a new I-9 should be created.

Training and Support Contacts

IUHR Policy & Compliance
Email: