What is Engagement?

Engagement refers to the level of employee involvement and the enthusiasm for their job. When employees are engaged, they have more energy to take on challenges, increase productivity, and positively affect those around them. In addition, engaged employees are more likely to be safer on the job and achieve better outcomes. An employee engagement survey measures the extent to which the conditions that lead to engagement for each employee are being met.

Engagement: The Three Types of Employees


engaged employee graphic

Loyal and committed. More productive, higher retention.

Not Engaged

Employee not engaged graphic

Productive, but not connected to their organization. Miss more workdays, more likely to leave.

Actively Disengaged

Employee actively disengaged graphic

Physically present, but
psychologically absent. Unhappy and insist on sharing unhappiness with others.

Originally produced by Gallup. Adapted with permission.

We simply cannot improve our work environment unless all employees take an active role.”
- Gallup