Q10: I have a best friend at work.
Help Me Build Mutual Trust: People would rather build bridges than walls around themselves. Friendship is a gateway to building mutual trust, and it leads to collaboration and teamwork.
Managers, try this now: Share stories about yourself, such as when you started working for the university, what you did before that and where you are from. Sharing a story helps people connect with one another.
Action Tool: Engaging Conversations: Best Friend
Individual and team conversations are opportunities for your employees to think about and discuss topics that affect engagement. Conversations can help identify actions that the team should take to improve engagement and foster a culture of trust.
Asking the following questions can help you build connections among your team members:
- When did you have the most fun at work during the past few months?
- How can we make sure that we have more of these moments?
- Do you feel that there are team members whom you can trust and depend on?
- Can you think of a time when you depended on someone else from our team for success?
- How do you help make our work environment positive and productive?
- How do relationships that you have at work help you do your job better?
- What can we do as a team to build stronger friendships at work?
Originally produced by Gallup. Adapted with permission.
More Q10 resources
The best predictor of having higher well-being and engagement at work is not what people are doing – it’s whom they are with.”
- Gallup
Three Characteristics of a Well-Connected Team
Confidence in one another’s reliability and dependability
Appreciation of one another’s talents and strengths; can tackle challenges together
Loyalty to the team is passionate, expressive and deep-seated
