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I know what is expected of me at work. |
Focus Me: Employees need to know what is expected of them at work so that they can commit, deliver, and focus on what matters most.
Try This Now:
Set aside time to explain to each employee how he or she contributes to the team’s success.
Tools for Action:
Use the Engaging Conversations: Expectations tool to ensure individual employees or teams understand what is expected of them at work, even if situations change.
Learn More:
Originally produced by Gallup. Adapted with permission.
Three Types of Expectations
Functional: The role’s tasks, responsibilities, and metrics
Emotional: The expectations of the working environment and the organization
Relational: The team’s collective expectations and expectations of one another
Role clarity is much more than just a job description or a list of things to do. It is about an employee understanding their contribution, value, and fit within the team.”
- Gallup
