I know what is expected of me at work.
Focus Me: Employees need to know what is expected of them at work so that they can commit, deliver, and focus on what matters most.
Try This Now:
Set aside time to explain to each employee how he or she contributes to the team’s success.
Tools for Action:
Use the Engaging Conversations: Expectations tool to ensure individual employees or teams understand what is expected of them at work, even if situations change.
Originally produced by Gallup. Adapted with permission.
Three Types of Expectations
Functional: The role’s tasks, responsibilities, and metrics
Emotional: The expectations of the working environment and the organization
Relational: The team’s collective expectations and expectations of one another
Role clarity is much more than just a job description or a list of things to do. It is about an employee understanding their contribution, value, and fit within the team.”