Human Resources

Requires basic knowledge and/or understanding of process for completing assigned work

Requires working knowledge and/or understanding of a technical or specialty area

Requires the ability to perform all processes/procedures for assigned work with no instruction

Requires the ability to readily learn and apply new information/concepts

Requires advanced working knowledge and/or understanding of a technical or specialty area

Requires proficiency in performing assigned tasks / responsibilities

Requires the ability to identify and improve processes for completing assigned duties

Requires the ability to readily learn and apply new information / concepts

Requires ability to troubleshoot and/or solve more routine issues and problems

Duties and/or responsibilities are of minimal complexity

Requires ability to troubleshoot and/or solve less routine issues and problems by applying sound judgement

Duties and/or responsibilities are of moderate complexity

Requires ability to troubleshoot and/or solve complex issues and problems by applying advanced skills and knowledge

Often requires understanding and application of complex laws, regulations, or technical procedures

Requires high degree of direct supervision and oversight

Requires moderate degree of direct supervision and oversight

Exercises judgement and makes decisions in accordance with policy, procedures, techniques, and processes

Requires low degree of direct supervision and oversight

Often responsible for coordinating small projects / programs / teams with limited authority to deviate from established processes / procedures

Duties and responsibilities are typically limited in scope and impact

Duties and responsibilities are typically focused and/or modest in scope and impact

Duties and responsibilities are typically focused and/or modest, but could be multi-departmental.

May lead or oversee hourly staff or lower-level appointed staff

No hiring or firing authority