Human Resources

Requires foundational knowledge and understanding of principles and skills necessary to perform in profession or particular area of specialization

Requires sound understanding of organizational technologies and practices

Requires intermediate knowledge and understanding of principles and skills necessary to perform in profession or particular area of specialization

Requires core understanding of organizational technologies and practices

Requires comprehensive knowledge and understanding of principles, practices, procedures, and skills necessary to perform in profession or area of specialization

Requires advanced understanding of organizational technologies and practices

Requires expert knowledge and understanding of profession or area of specialization

Requires the most advanced understanding of organizational technologies and practices

Requires that the primary contribution be in providing and applying knowledge and skills related to profession or area of specialization rather than in directly managing people

Requires the ability to identify and resolve less complex problems/issues/ assignments

Requires sound problem-solving skills and techniques to determine if/when it is appropriate to seek additional guidance/assistance (escalation)

Requires the ability to identify and resolve moderately complex problems/issues/ assignments

Requires trained problem-solving skills and techniques

Requires the ability to identify and resolve increasingly complex problems/issues/ assignments

Requires advanced problem-solving skills and techniques

Often responsible for resolving unclear situations utilizing expertise in specialized field

Requires the ability to identify and resolve the most complex problems/issues/ assignments and identify barriers hindering operations

Requires expert problem-solving skills and techniques

Responsible for creatively resolving unclear situations utilizing the highest level of expertise in specialized field

Requires the ability to apply limited analysis techniques within area of specialization to make decisions

Decision-making authority is limited to standard operating procedures/practices

Often sets priorities and/or sequence of tasks to achieve objectives with oversight

Requires the ability to apply sound judgment and apply experienced analysis techniques within area of specialization to make decisions

Decision-making authority is limited to area of specialization

Sets priorities and/or sequence of tasks to achieve objectives with some oversight

Requires the ability to exercise sound judgment and apply expert analysis techniques within area of specialization to make decisions

Decision-making authority may extend beyond the area of specialization to include unit/team

Sets priorities and/or sequence of tasks to achieve objectives with minimal oversight

Requires the ability to exercise sound judgement with the highest degree of expertise and apply advanced analysis techniques in area of specialization to make decisions

Decision-making authority may extend beyond both area of specialization and unit/team

Sets priorities and/or sequence of task to achieve objectives with little to no oversight

Duties and responsibilities generally have focused scope and impact, usually contained to a specific team/area of specialization

Duties and responsibilities have scope and impact that extend beyond the area of specialization

Duties and responsibilities have scope and impact that extend beyond the area of specialization to include unit/team/department

Duties and responsibilities have far-reaching, multi-operational or university-wide scope and impact

Typically participates in campus and/or university committees

May have direct impact across the entire university

Influence is limited to area of specialization

May provide guidance and support to non-exempt staff

Influence is limited to area of specialization and unit/team

Often provides guidance and support to junior-level peers

Often provides project oversight and leadership

Influence often spans across units/teams and area of specialization

Provides guidance and support to junior-level peers

Provides expertise in planning, developing, and executing business-critical strategic initiatives

Drives innovation, excellence, and change management

Provides guidance and support to junior-level peers

-AND/OR-

Acts as subject-matter expert in department leadership role (often liaisons w/ executive leadership to drive business outcomes)

Typically viewed as thought-leader in area of specialization and is sought out by colleagues for advice, opinion, and/or council