Staff Competencies: The 5 Core Competencies | Human Resources

The Five Core Competencies

The five core competencies represent observable behaviors and skills all IU staff should demonstrate. By doing so, IU can best leverage the talents and abilities of its employees and teams to better achieve its fundamental mission of serving students, communities, and the world.

The core competencies define what IU needs from you and help you to maximize your potential. Explore each core competency below to learn how you put each competency to work and how to develop them further.

The Five Core Competencies

Ensures Accountability

Holding self and others responsible and accountable to meet commitments

Collaboration

Building partnerships and working collaboratively with others to meet shared objectives

Instills Trust

Gaining confidence and trust of others through honesty, integrity, and authenticity

Values Differences

Recognizing the value that different perspectives and cultures bring to an organization

Customer Focus

Building strong internal and external customer relationships and delivering customer-centric solutions