Remote and Hybrid Work Expectations

This guide provides examples of expectations and success requirements for remote or hybrid work. Use these as a general reference, with unit-specific expectations to set clear goals and maintain professionalism while working remotely.

Maintain an Effective Remote/Hybrid Work Environment and Demonstrate Reliable Availability

• Set up a dedicated, quiet workspace that supports focus, privacy, and minimizes distractions.
• Use professional backgrounds, lighting, and minimize audio distractions during virtual meetings.
• Keep your calendar updated daily to show availability, meetings, and time off.
• Respond to messages and meeting requests within agreed timeframes.

Communicate Clearly and Professionally in Virtual Settings

• Join meetings on time and follow etiquette: mute when not speaking and avoid multitasking.
• Maintain professional appearance and behavior during video calls.
• Use approved or properly branded virtual backgrounds and ensure good lighting.

Protect Confidentiality and Data Security

• Keep work devices secure by following guidelines provided by the UITS Policy and Security Offices, in alignment with the policy, Management of Institutional Data.
• Position screens so others cannot view sensitive information.
• Follow organizational guidelines for storing and sharing files; avoid using personal devices unless approved.

Stay Connected and Responsive

• Respond to messages and meeting requests within agreed timeframes.
• Notify your leader promptly if you will be unavailable during core hours.
• Keep your calendar accurate and visible for scheduling purposes.

Manage Technology Effectively

• Test audio and video before meetings and keep software updated.
• Troubleshoot minor technical issues before escalating.
• Have a backup plan for connectivity issues (e.g., hotspot or alternate device). If connectivity issues persist, plan to work on campus or use applicable time off accruals.

Minimize Distractions and Stay Focused During Work Hours

• Avoid multitasking during meetings (do not check emails or work on unrelated tasks).
• Limit personal interruptions such as social media, personal calls, or errands during work hours.
• Do not engage in caregiving responsibilities during work hours unless pre-approved.
• Use focus tools or block time for uninterrupted work when needed.