Questions & Answers

Benefits questions


Where can I get more information on benefits?

View the IU Benefits Video.

Browse the information on the IU Human Resources Web site.

Contact IU Human Resources.

I have specific questions about benefits. Who can I talk to?

You can contact our staff with any benefit questions:


    Phone: (812) 856-1234

What is the deadline to enroll in benefits?

You have 30 days from your hire date to enroll yourself and eligible dependents in most benefit plans. When enrollment is received within 30 days of the date you became eligible for benefits, coverage will be retroactive back to your hire date. If you do not submit enrollment within 30 days, you will not be eligible to enroll in certain benefit plans until the next Open Enrollment period with coverage effective January 1, unless you experience a family status change.

A note about retirement: If you do not enroll in the base retirement plan within 30 days, you will still be enrolled—you do not have to wait for Open Enrollment. IU's contributions will be made and will go to the plan's age-appropriate default fund.

Retirement Plans

What is my base retirement plan?

Enrollment questions


Can I still submit a paper enrollment form?

It is preferential that you submit your elections online. Employees who use online benefit enrollment will receive an email summary of their elections upon submission. However, if you require a paper enrollment form, you can contact us at or (812) 856-1234 to request a form.


Online enrollment

How to enroll online

How do I sign-up for my benefits online?

Browser compatibility, computers, and locations

Are there certain browsers that do not work with the benefit enrollment application?

Yes. The Safari browser is not supported. Using this browser will not display the Online Open Enrollment Form correctly. We recommend using Internet Explorer on Windows or Firefox on Windows or Mac.

Can I access the benefit enrollment web site from my home computer or a computer at the library?

Yes. Online Open Enrollment is available from a remote location, including your home or public library. Employees will be required to use their IU username and passphrase to gain access to the Employee Center at One.IU.

What if I don't have access to a computer at work or home?

Employees are able to log on to any IU computer with their username and passphrase. You can also use a computer at the public library or at a friend’s home.

Username and passphrase questions

I don’t know my username to login. How do I find it?

At Indiana University, a username (also known as your Network ID) is the name with which you access systems on the IU network. For faculty and staff, your IU username is the part of your IU email address before the @ (at symbol), for example,