As a reminder for IU employees enrolled in an Anthem health care plan, non-emergency services received in the Emergency Room (ER) will no longer be covered effective January 1, 2018. If an ER claim is denied because it is not considered an emergency, the member will be responsible for the charges.
ER care is intended for life and limb-threatening injuries. Never hesitate to use ER care, or dial 9-1-1, when facing a health emergency.
Sometimes an ER is the only option available, so some exceptions are included. ER coverage is always provided by Anthem for ER claims regardless of diagnosis for:
Regardless of which health care plan you are enrolled in, seeking the right care at the right location can prevent long ER wait times and the higher costs of a non-emergency ER visit. Here’s a simple guide to help you choose the right care.
When It’s an Emergency:
When It’s Not an Emergency:
Page updated: February 2018
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