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Home > Benefits > Medical Care Plans > Customer Service Contacts

Customer Service Contacts

On this page: Healthcare | Retirement | Tax Savings

Healthcare

PPO Plans

(PPO HDHP, PPO $900 Deductible, & PPO $500 Deductible)

Medical - Anthem
Member Services: 800-345-2460
www.anthem.com (select Blue Access PPO)
BlueCard network providers outside of Indiana:
800-810-2583 or www.bcbs.com

Prescription - Express Scripts
Member Services: 800-988-1794
Mail Order Services: 800-988-1794
www.expressscripts.com/iu

Vision - Anthem Blue View Vision
Member Services:  866-723-0515
www.anthem.com

IU Health

(IU Health HDHP)

Medical - IU Health Plans
Member Services: 317-816-5170 or 1-800-873-2022
www.iuhealthplans.org

Prescription - Express Scripts
Member Services: 800-988-1794
Mail Order Services: 800-988-1794
www.expressscripts.com/iu

Vision - EyeMed Vision
Member Services:  866-804-0982
www.eyemed.com

IU Dental Plan

Cigna
Member Services: 800-244-6224
www.cigna.com

Quit For Life® Cessation Program

Alere Wellbeing
Member Services: 866-784-8454 (1-866-QUIT-4-LIFE)
www.quitnow.net/iu

Weight Talk® Program

Alere Wellbeing
844-767-2636
www.iuhealthyliving.com

24-Hour Nurse Line

888-279-5449

Care.com

www.care.com/iu
855-781-1303, Option #4

Retirement

All Plans (except PERF)

TIAA
Customer Service: 800-842-2776
Appointment Scheduling: 800-732-8353
www.tiaa-cref.org/tcm/indiana

Fidelity Investments
Customer Service: 800-343-0860
Appointment Scheduling: 800-642-7131
http://www.netbenefits.com/indiana

PERF

Indiana Public Retirement System (INPRS)
Customer Service: 888-526-1687
www.in.gov/inprs

Tax Savings

Health Savings Account (HSA) & Tax Saver Benefit Plan (TSB)

The Nyhart Company
Member Services: 800-284-8412
Email
    HSA:
    TSB:
iu.nyhart.com (available after account is opened)

 

 

 

Medical Plans
2015 | 2016

Dental Plan
2015 | 2016

Prescription Benefit

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Page updated: 25 September 2015
UNIVERSITY HUMAN RESOURCES
Contact Benefits:

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation or identity, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security Reports, containing policy statements and crime statistics for Indiana University campuses, are available through Public Safety and the IU Police Department web sites at protect.iu.edu/police-safety/annual-reports/index.html. A paper copy will be provided upon request from Public Safety at .