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Clinical Care Services

Clinical Care Services is a voluntary benefit for the following groups as long as they are covered by an IU-sponsored medical plan: IU employees, IU Residents, eligible Graduate Appointees and Fellowship Recipients, IU Retirees under age 65, and dependents.

This program provides enhanced access to primary care services, including access to same-day, call-ahead medical care when needed.

What this is

What this is not

  • Same-day scheduling
  • Walk-in care
  • After-hours care
  • Saturday and Sunday hours
  • Convenient locations
  • New medical plan
  • Free health care
  • One central location
  • Health Maintenance Organization (HMO)
  • Requirement to change physician

Types of Care (click to read descriptions)

  • Same-day, call-ahead appointments
  • Walk-in care
  • Urgent care
  • Emergency room care
  • New patient appointments

Primary care services—routine and urgent—are processed through the member's medical plan with applicable deductibles and copays. As Clinical Care Services expands to locations across the state, and as additional providers and services are added, this Web site will be updated.